Johnson Mark
IDX Systems Corporation, Burlington, VT, USA.
Healthc Financ Manage. 2006 Feb;60(2):84-8, 90.
An automated scorecard, a visual representation of process metrics, can help healthcare financial managers immediately identify trends against targets. Collaboration among all areas of the organization is essential in establishing a successful scorecard system. Essential considerations for implementing an automated scorecard system are: Clear metrics. Ownership and accountability for all metrics. Rapid feedback on performance. Collaboration. An open information culture.
自动记分卡是流程指标的可视化呈现,可帮助医疗保健财务经理立即识别与目标相比的趋势。组织所有领域之间的协作对于建立成功的记分卡系统至关重要。实施自动记分卡系统的基本考虑因素包括:明确的指标、所有指标的所有权和问责制、对绩效的快速反馈、协作以及开放的信息文化。