Krentz Susanna E, DeBoer Aaron M, Preble Sasha N
Strategy Practice, Mitretek Healthcare, Chicago, USA.
Healthc Financ Manage. 2006 May;60(5):86-93.
Providers need to understand the various types of metrics, the importance of each type, and how to use them effectively. Providers should use strategic metrics to monitor implementation of their organization's strategic plan. To overcome obstacles to successful use of strategic metrics, providers should communicate the organization's strategic intent, establish accountability for achieving the targets, and ensure buy-in through review of metrics and involvement of appropriate people.
