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沟通——公共卫生护士对客户进行监督的核心概念。

Communication--a core concept in client supervision by public health nurses.

作者信息

Tveiten Sidsel, Severinsson Elisabeth

机构信息

Akershus University College, Faculty of Nursing Education, Lillestrøm, Norway.

出版信息

J Nurs Manag. 2006 Apr;14(3):235-43. doi: 10.1111/j.1365-2934.2006.00536.x.

DOI:10.1111/j.1365-2934.2006.00536.x
PMID:16600013
Abstract

AIM

The aim of this study was to explore public health nurses' reflections on client supervision.

BACKGROUND

Reflection on actions represents a possible basis for constructing and refining assumptions on current theories used in practice thus making knowledge development possible.

METHODS

Transcript-based qualitative content analysis was used to analyse the findings from individual interviews with 13 female public health nurses.

FINDINGS

Communication is a core concept of client supervision by public health nurses and includes the following themes: (1) building a trusting relationship, (2) looking beyond the current situation, (3) creating a partnership and equality and (4) considering the challenge involved in trying to act in the clients' best interests.

CONCLUSIONS

This study shows that public health nurses' reflection and reflecting related to their provision of client supervision revealed one possible assumption regarding their theories-in-use; communication is a core concept in client supervision. Communication is viewed from a hermeneutic perspective--as the meaning of the interaction between the public health nurses and the client in the supervision is reflected upon and interpreted.

摘要

目的

本研究旨在探讨公共卫生护士对客户监督的反思。

背景

对行动的反思是构建和完善实践中所用当前理论假设的可能基础,从而使知识发展成为可能。

方法

基于转录本的定性内容分析法被用于分析对13名女性公共卫生护士进行的个人访谈结果。

结果

沟通是公共卫生护士进行客户监督的核心概念,包括以下主题:(1)建立信任关系;(2)超越当前状况;(3)建立伙伴关系和平等;(4)考虑在努力为客户谋求最大利益时所涉及的挑战。

结论

本研究表明,公共卫生护士对其提供客户监督的反思揭示了一个关于其使用中的理论的可能假设;沟通是客户监督的核心概念。从诠释学角度看待沟通——因为在监督过程中公共卫生护士与客户之间互动的意义会得到反思和诠释。

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