Burgess A W, Holmstrom L L
J Psychiatr Nurs Ment Health Serv. 1975 May-Jun;13(3):11-6.
Accountability by the professional is especially important in a crisis situation. Rape is experienced by victims as a life threatening situation and it thus triggers an acute stress reaction which requires them to go through a long-term reorganization process. As a crisis situation, it makes them hypersensitive to the attitudes of those people to whom they turn for help and assistance. Clients--in this case rape victims--benefit when professionals are careful to be accountable to them. The victim counselors defined and redefined their role to the victims through their work with the victim as well as explaninig the services they could provide. In reviewing the reactions of 146 victims to treatment by police, hospital, and counselors, one theme emerged again and again: clients want explanation from professionals about role expectations and about procedures that are to be done.
在危机情况下，专业人员的责任感尤为重要。受害者将强奸视为危及生命的情况，因此会引发急性应激反应，这要求他们经历一个长期的重组过程。作为一种危机情况，这使他们对向其寻求帮助和援助的人的态度高度敏感。当专业人员认真对他们负责时，客户——在这种情况下是强奸受害者——会从中受益。受害者顾问通过与受害者的工作以及解释他们可以提供的服务，向受害者界定并重新界定了自己的角色。在回顾146名受害者对警方、医院和顾问治疗的反应时，一个主题反复出现：客户希望专业人员解释角色期望和将要进行的程序。
