Hobby Frederick D
Institute for Diversity in Health Management, Chicago, USA.
Healthc Financ Manage. 2006 May;60(5):106-8, 110.
A healthcare organization's diversity initiative will help the organization identify and eliminate barriers that limit employee and patient satisfaction. The way services are being provided in most hospitals needs to be modified to reflect the changing demographics of the populations being served. Creating a culturally sensitive healthcare organization may require changing recruiting strategies or entering new networks.
医疗保健机构的多元化举措将有助于该机构识别并消除限制员工满意度和患者满意度的障碍。大多数医院提供服务的方式需要加以改进，以反映所服务人群不断变化的人口结构。创建一个对文化敏感的医疗保健机构可能需要改变招聘策略或加入新的网络。
