Cordova Richard D, Beaudin Christy L, Iwanabe Kelly E
Childrens Hospital Los Angeles, USA.
Front Health Serv Manage. 2010 Spring;26(3):19-34.
Healthcare disparities are a major challenge for hospital and healthcare system leadership. Leaders must possess vision, visibility, and ability to drive organizational change toward an environment that fosters diversity and cultural competence. As challenging economic conditions force management to make difficult budgetary decisions, the integration of equity into the organization's core mission and strategic process is essential for sustainability. Building organizational capacity requires systematic actions including workforce composition, training and development, and policy advocacy. This article offers perspectives on the current state of diversity in hospitals, exemplars from pediatric hospitals, and considerations for the future. Healthcare leaders are influential in shaping the future of the organization through strategic planning and resource allocation to those efforts that enhance services, programs, and processes that support a culture of diversity and equity.
医疗保健差距是医院和医疗保健系统领导层面临的一项重大挑战。领导者必须具备愿景、影响力以及推动组织变革,朝着促进多样性和文化能力的环境发展的能力。由于具有挑战性的经济状况迫使管理层做出艰难的预算决策,将公平纳入组织的核心使命和战略流程对于可持续发展至关重要。建设组织能力需要采取系统行动,包括员工构成、培训与发展以及政策倡导。本文提供了关于医院当前多样性状况的观点、儿童医院的范例以及对未来的考量。医疗保健领导者通过战略规划和资源分配,对那些加强支持多样性和平等文化的服务、项目及流程的工作发挥影响,从而塑造组织的未来。