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通过改善团队合作创建一种保障患者安全的系统方法。

Creating a systems approach to patient safety through better teamwork.

作者信息

Powell Stephen M

机构信息

Healthcare Team Training, LLC, USA.

出版信息

Biomed Instrum Technol. 2006 May-Jun;40(3):205-7. doi: 10.2345/i0899-8205-40-3-205.1.

DOI:10.2345/i0899-8205-40-3-205.1
PMID:16796325
Abstract

Using a systems engineering approach for the delivery of safe, reliable, consistently high quality healthcare is possible, based on the successes in other industries. To realize the level of reengineering required in healthcare, teams must function across disciplines and departments as a unified organization. By creating and maintaining HRTs, existing hierarchies will flatten and HROs will become part of the healthcare delivery system. The organization must support these teams with the proper tools, technology, and culture in order for the HRTs to complete their patient care missions successfully, consistently, efficiently, and most of all, safely. Government/compliance agencies must partner with organizations for the systems engineering approach to succeed in healthcare, so that policy ultimately originates from the consumer/patient through the care team and the organization, as opposed to a top-down mandate.

摘要

基于其他行业的成功经验,采用系统工程方法来提供安全、可靠、始终如一的高质量医疗保健是可行的。为了实现医疗保健所需的重新设计水平,团队必须作为一个统一的组织跨学科和部门开展工作。通过创建和维护医疗保健快速反应团队(HRTs),现有的层级结构将扁平化,高可靠性组织(HROs)将成为医疗保健提供系统的一部分。组织必须用适当的工具、技术和文化来支持这些团队,以便医疗保健快速反应团队能够成功、始终如一地、高效地,最重要的是安全地完成其患者护理任务。政府/合规机构必须与各组织合作,以使系统工程方法在医疗保健领域取得成功,从而使政策最终从消费者/患者通过护理团队和组织产生,而不是自上而下的指令。

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