Levin Daniel Z, Whitener Ellen M, Cross Rob
Management and Global Business Department, Rutgers Business School-Newark and New Brunswick, Rutgers University, Newark, NJ, USA.
J Appl Psychol. 2006 Sep;91(5):1163-71. doi: 10.1037/0021-9010.91.5.1163.
Prior meta-analytic evidence has indicated no association between relationship length and perceived trustworthiness. Viewing trustors as information processors, the authors propose a model in which relationship length, although having no direct effect on perceived trustworthiness, moderates the association between perceived trustworthiness and the basis on which people decide to trust each other. Specifically, as trustors learn about others, they base their trust on different kinds of information (demographic similarity, trustworthy behavior, and shared perspective). Hierarchical multiple regression analyses of a field survey of supervisors and subordinates from 3 companies (N = 88) provide evidence consistent with this prediction: Perceived trustworthiness is associated with demographic similarity in newer relationships, with trustworthy behavior in relationships that are neither brand new nor old but in-between, and with shared perspective in older relationships.
先前的荟萃分析证据表明，关系持续时间与感知到的可信赖度之间没有关联。作者将信任者视为信息处理者，提出了一个模型，在该模型中，关系持续时间虽然对感知到的可信赖度没有直接影响，但会调节感知到的可信赖度与人们决定相互信任的基础之间的关联。具体而言，随着信任者对他人的了解，他们基于不同类型的信息（人口统计学相似性、可信赖行为和共同观点）来建立信任。对来自3家公司的主管和下属进行的实地调查（N = 88）的分层多元回归分析提供了与这一预测一致的证据：在新关系中，感知到的可信赖度与人口统计学相似性相关；在既不全新也不老而是处于中间阶段的关系中，与可信赖行为相关；在老关系中，与共同观点相关。
