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护士对用药安全及用药核对实践的认知

Nurses' perceptions of medication safety and medication reconciliation practices.

作者信息

Chevalier Bernadette A M, Parker David S, MacKinnon Neil J, Sketris Ingrid

机构信息

Pharmacy Department, Capital District Health Authority, Halifax, NS.

出版信息

Nurs Leadersh (Tor Ont). 2006 Sep;19(3):61-72. doi: 10.12927/cjnl.2006.18369.

Abstract

Medication reconciliation (MR) involves the accurate transfer of medication information across the continuum of care. The aim of this study was to measure nurses perceptions of patient safety, medication safety and current MR practice at transition points in a patient's hospital stay. Surveys were distributed to 111 nursing staff in three general medicine units at Capital Health District, Nova Scotia, in August 2005. A total of 39 nurses (35% response rate) completed the survey. "Teamwork within units" was the safety culture dimension with the highest positive response (98.1%), while the processes of handoffs and transitions received the lowest positive response (42.8%). Key areas identified for improvement relative to the current level of MR practice include institutional patient safety systems (e.g., low confidence in existing systems and procedures), inconsistent practices (e.g., wide variation in whether community pharmacists are contacted to verify medication profiles), lack of communication (e.g., between healthcare professionals) and staffing resources (e.g., MR is perceived as a very time-consuming process). Addressing these challenges prior to implementing a formalized MR program should help to ensure success of the project. The insights gained through the use of this survey may prove valuable to other Canadian healthcare organizations that are implementing MR services.

摘要

用药核对(MR)涉及在整个医疗照护过程中准确传递用药信息。本研究的目的是衡量护士在患者住院期间的转交接点对患者安全、用药安全及当前用药核对实践的认知。2005年8月,对新斯科舍省首都健康区三个普通内科病房的111名护理人员进行了调查。共有39名护士(回复率35%)完成了调查。“科室内部团队合作”是安全文化维度中获得最高肯定回答的项目(98.1%),而交接班和转交接流程获得的肯定回答最低(42.8%)。相对于当前用药核对实践水平,确定的需要改进的关键领域包括机构患者安全系统(如对现有系统和程序信心不足)、不一致的做法(如联系社区药剂师核实用药记录的情况差异很大)、缺乏沟通(如医护人员之间)以及人员配备资源(如用药核对被视为非常耗时的过程)。在实施正式的用药核对项目之前应对这些挑战,这将有助于确保项目成功。通过此次调查获得的见解可能对其他正在实施用药核对服务的加拿大医疗组织有价值。

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