Mastrangelo Paul M, Everton Wendi, Jolton Jeffery A
Genesee Survey Services, Rochester, New York 14623, USA.
Cyberpsychol Behav. 2006 Dec;9(6):730-41. doi: 10.1089/cpb.2006.9.730.
To explore definitions, frequencies, and motivation for personal use of work computers, we analyzed 329 employees' responses to an online survey, which asked participants to self-report frequencies for 41 computer behaviors at work. This sample (65% female, 74% European ethnicity, mean age of 36 years) was formed by soliciting participants through Internet Usenet groups, emails, and listservs. Results support a distinction between computer use that is counterproductive and that which is merely not productive. Nonproductive Computer Use occurred more when employees were younger (r = -0.31, p < 0.01), had Internet access at work longer (r = +0.16, p < 0.01), and had faster Internet connections at work than at home (r = +0.14, p < 0.01). Counterproductive Computer Use occurred more when Internet access was newer (r = -0.16, p < 0.01) and employees knew others who had been warned about misuse (r = +0.11, p < 0.05). While most employees who engaged in computer counterproductivity also engaged in computer nonproductivity, the inverse was uncommon, suggesting the need to distinguish between the two when establishing computer policies and Internet accessibility.
为了探究工作电脑个人使用的定义、频率及动机,我们分析了329名员工对一项在线调查的回复,该调查要求参与者自行报告41种工作中电脑行为的频率。这个样本(65%为女性,74%为欧洲裔,平均年龄36岁)是通过互联网新闻组、电子邮件和邮件列表招募参与者形成的。结果支持区分适得其反的电脑使用和仅仅是无成效的电脑使用。当员工更年轻(r = -0.31,p < 0.01)、工作中上网时间更长(r = +0.16,p < 0.01)以及工作中的互联网连接比家里更快(r = +0.14,p < 0.01)时,无成效的电脑使用更频繁。当互联网接入更新(r = -0.16,p < 0.01)且员工认识曾因滥用被警告的其他人时(r = +0.11,p < 0.05),适得其反的电脑使用更频繁。虽然大多数从事适得其反的电脑使用行为的员工也存在无成效的电脑使用行为,但反之则不常见,这表明在制定电脑政策和互联网接入规定时需要区分这两者。