Duncan W J, Ginter P M, Rucks A C, Wingate M S, McCormick L C
Graduate School of Management, University of Alabama at Birmingham, 1530 3rd Avenue South, Birmingham, AL 35294-4460, USA.
Public Health. 2007 Apr;121(4):241-50. doi: 10.1016/j.puhe.2006.10.014. Epub 2007 Jan 19.
We examined the manner in which state public health agencies have organized their operations to accomplish the goals associated with emergency preparedness (EP) funds. We also examined the leadership challenges associated with the effective utilization of preparedness funds.
The websites of all 50 state public health organizations in the USA were examined in order to determine the different approaches that states have used to organize for preparedness. Thirty-eight states provided sufficient information to allow for classification of their organizational approach to EP. Telephone interviews were conducted with representatives in three model states to obtain deeper insights into the organizational approach.
Three predominant organizational models were identified as a means to address the challenge of organizing for preparedness. The results confirmed the equifinality principle of organization (there may be more than one equally effective way to organize) and demonstrated that, contrary to the prescription of early management thought, there is no 'one best way' to organize. Leadership rather than formal management emerged as the primary contributor to perceived EP. Specifically, interviews with preparedness professionals indicated that they believed expert power was more important than position power and the ability to negotiate and influence through persuasion was more important than formal authority.
All three models contained, to a greater or lesser degree, elements of matrix management with the associated leadership challenges for emergency preparedness (EP) directors. Recommendations were provided for successful leadership in the context of EP directors in state departments of public health.
我们研究了州公共卫生机构组织其运作以实现与应急准备(EP)资金相关目标的方式。我们还研究了与有效利用准备资金相关的领导挑战。
对美国所有50个州公共卫生组织的网站进行了审查,以确定各州用于组织应急准备的不同方法。38个州提供了足够的信息,以便对其应急准备的组织方法进行分类。对三个典型州的代表进行了电话访谈,以更深入地了解其组织方法。
确定了三种主要的组织模式,作为应对组织应急准备挑战的一种手段。结果证实了组织的等效性原则(可能有不止一种同样有效的组织方式),并表明,与早期管理思想的规定相反,没有“一种最佳方式”来组织。领导力而非正式管理成为应急准备认知的主要贡献因素。具体而言,对应急准备专业人员的访谈表明,他们认为专家权力比职位权力更重要,通过说服进行谈判和影响的能力比正式权威更重要。
所有三种模式或多或少都包含矩阵管理的要素,给应急准备(EP)主管带来了相关的领导挑战。针对州公共卫生部门应急准备主管的成功领导提供了建议。