Shoji Masaru, Yasujima Minoru
Department of Laboratory Medicine, Hirosaki University School of Medicine, Hirosaki.
Rinsho Byori. 2007 Jan;55(1):41-4.
For clinical laboratories, it has become important to place an emphasis on consultation service as well as quality management. Because everyday there arise various questions and complains among customers toward clinical laboratories in any kind of hospitals. The present clinical examinations are enormous and updated rapidly. Busy clinicians and nurses hardly cover them. In order to support attentive medical practice as clinical laboratory professionals, we have set the working committee of the clinical laboratory operation for more than 10 years. The committee, comprising laboratory experts and practitioners from our hospital, has worked very well to make a mutual interrelationship among the hospital staffs. In this paper, we introduce our consultation service through the committee of the clinical laboratory operation including a rare but meaningful request.
对于临床实验室而言，重视咨询服务以及质量管理已变得至关重要。因为在任何类型的医院中，每天都会出现客户对临床实验室的各种疑问和投诉。当前的临床检查项目繁多且更新迅速。忙碌的临床医生和护士很难全面了解。为了作为临床实验室专业人员支持细致入微的医疗实践，我们设立临床实验室运营工作委员会已有10多年。该委员会由我院的实验室专家和从业者组成，在医院工作人员之间建立相互关系方面发挥了很好的作用。在本文中，我们将介绍通过临床实验室运营委员会提供的咨询服务，包括一个罕见但有意义的请求。
