Ammentorp Jette, Sabroe Svend, Kofoed Poul-Erik, Mainz Jan
Institute of Public Health, University of Aarhus, Aarhus, Denmark.
Patient Educ Couns. 2007 Jun;66(3):270-7. doi: 10.1016/j.pec.2006.12.012. Epub 2007 Mar 2.
To investigate the effect of communication skills training on doctors' and nurses' self-efficacy, to explore how training courses influence the initial experience of self-efficacy and to identify determinants of health professionals' self-efficacy.
The study was conducted as a randomized trial. Clinicians in the intervention group received a 5 day communication course and the control group received no intervention. The impact of the intervention was evaluated by means of questionnaires measuring the effect of communication courses on changes in doctors' and nurses' self-efficacy.
Clinicians who participated in the communication course improved their self-efficacy for specific communication tasks with up to 37%. The improvements remained constant for the following 6 months. The training course did not influence the initial experience of self-efficacy.
Communication skills training can improve clinicians' evaluation of his or her ability to perform a specific communication task - measured as self-efficacy.
Communication courses can be used to improve doctors' and nurses' ability to perform some of the essential communicative demands they are facing in daily praxis.
探讨沟通技能培训对医生和护士自我效能感的影响，探究培训课程如何影响自我效能感的初始体验，并确定卫生专业人员自我效能感的决定因素。
本研究采用随机试验。干预组的临床医生接受了为期5天的沟通课程培训，对照组未接受任何干预。通过问卷调查评估干预的效果，该问卷用于测量沟通课程对医生和护士自我效能感变化的影响。
参加沟通课程的临床医生在特定沟通任务中的自我效能感提高了37%。在接下来的6个月里，这种提高保持稳定。培训课程并未影响自我效能感的初始体验。
沟通技能培训可以提高临床医生对其执行特定沟通任务能力的评估，这种评估以自我效能感来衡量。
沟通课程可用于提高医生和护士在日常实践中应对一些基本沟通需求的能力。
