London Marla R, Lundstedt Janyce
Center for Outcomes Research and Education, Providence Health System, Portland, OR 97225, USA.
J Nurs Care Qual. 2007 Apr-Jun;22(2):152-8. doi: 10.1097/01.NCQ.0000263105.08096.b1.
Death is an emotional event that leaves lasting memories for the bereaved. This article describes the qualitative analysis of a mailed family survey addressing experiences with community hospital inpatient end-of-life care. Family members identified and appreciated symptom management and caring behaviors such as compassion and communication; they also noted the absence of these caring behaviors. Effective application of these behaviors to the dying experience should improve family satisfaction with end-of-life care.
死亡是一个情感事件，会给逝者家属留下持久的记忆。本文描述了一项针对社区医院住院患者临终关怀经历的邮寄式家庭调查的定性分析。家庭成员认可并重视症状管理以及关怀行为，如同情心和沟通；他们也指出了这些关怀行为的缺失。将这些行为有效地应用于临终体验应能提高家属对临终关怀的满意度。
