Giansanti Daniele, Morelli Sandra, Macellari Velio
Technologies and Health Department, Istituto Superiore di Sanità, Rome, Italy.
Telemed J E Health. 2007 Apr;13(2):130-40. doi: 10.1089/tmj.2006.9988.
Because no study has been done so far that fully assesses all the aspects that concur to achieve the quality of telemedicine applications, the authors propose a set of tools and procedures for Telemedicine Quality Control. A set of quality control procedures were developed in order to furnish tools to assess telemedicine products and/or services. The procedures were then submitted to manufacturers of telemedicine applications. An Informative Questionnaire and a Classification Form were specifically designed for maximizing the acquisition of data on the products/services. The other tools, a Technical File and a Quality Assessment Checklist (QACL), were intended to both evaluate and improve the quality of the telemedicine applications. The tools were continuously upgraded according to the manufacturer's suggestions. Because of the synergy that ensued, each tool was designed to cover a wide range of aspects for the evaluation of the telemedicine products and services. Thus, the Informative Questionnaire became the core tool for acquiring the information, whereas the QACL was the core evaluation tool. The proposed tools have been used in an integrated manner, and constitute a full quality control process for the assessment of telemedicine products.
由于目前尚未有研究全面评估影响远程医疗应用质量的所有方面，作者提出了一套远程医疗质量控制的工具和程序。为了提供评估远程医疗产品和/或服务的工具，制定了一套质量控制程序。这些程序随后提交给远程医疗应用制造商。专门设计了一份信息问卷和一份分类表，以最大限度地获取有关产品/服务的数据。其他工具，即技术文件和质量评估清单（QACL），旨在评估和提高远程医疗应用的质量。这些工具根据制造商的建议不断升级。由于产生了协同作用，每个工具都旨在涵盖远程医疗产品和服务评估的广泛方面。因此，信息问卷成为获取信息的核心工具，而QACL是核心评估工具。所提出的工具已被综合使用，并构成了评估远程医疗产品的完整质量控制过程。
