Giansanti Daniele, Morelli Sandra, Macellari Velio
Technologies and Health Department, Istituto Superiore di Sanità, Rome, Italy.
Telemed J E Health. 2007 Apr;13(2):118-29. doi: 10.1089/tmj.2008.9963.
The remarkable development of telemedicine applications has brought about the need for a telemedicine quality control system to prevent application failures and guarantee users. The aim of this paper was to report on the setup of a quality control system and validate it on a testing set of telemedicine products and services. The quality control system followed two main phases. Phase I was focused on data acquisition and preliminary evaluation of the telemedicine products and services. A classification form and an informative questionnaire were used to gather all the relevant information about the telemedicine application under test. Phase II was focused on evaluation and quality control of the telemedicine product. A Technical File and a Quality Assessment Checklist were used to assess the telemedicine product and service. The telemedicine quality control system was suitable for the efficient evaluation of telemedicine applications. A quality level was assigned to each product according to a threshold and an algorithm. All telemedicine products tested passed the test with a quality level higher than the threshold. The quality control system assured the definition of standardized quality levels for the telemedicine products and services. The study presented in this paper could be useful for promoting the use of standardized telemedicine applications, and therefore speeding up their integration process in the national health service.
远程医疗应用的显著发展带来了对远程医疗质量控制系统的需求，以防止应用失败并保障用户。本文的目的是报告一个质量控制系统的建立，并在一组远程医疗产品和服务的测试集上对其进行验证。质量控制系统遵循两个主要阶段。第一阶段专注于远程医疗产品和服务的数据采集和初步评估。使用一份分类表和一份信息问卷来收集有关被测远程医疗应用的所有相关信息。第二阶段专注于远程医疗产品的评估和质量控制。使用一份技术文件和一份质量评估清单来评估远程医疗产品和服务。远程医疗质量控制系统适用于对远程医疗应用进行高效评估。根据一个阈值和一种算法为每个产品分配一个质量等级。所有测试的远程医疗产品都以高于阈值的质量等级通过了测试。质量控制系统确保了为远程医疗产品和服务定义标准化的质量等级。本文中提出的研究对于促进标准化远程医疗应用的使用，从而加速其在国家卫生服务中的整合过程可能是有用的。
