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健康投诉与工作满意度?一项关于工作环境、工作满意度和主观健康投诉的横断面研究。

Health complaints and satisfied with the job? A cross-sectional study on work environment, job satisfaction, and subjective health complaints.

作者信息

Svensen Erling, Arnetz Bengt B, Ursin Holger, Eriksen Hege R

机构信息

Department of Education and Health Promotion, University of Bergen, Bergen, Norway.

出版信息

J Occup Environ Med. 2007 May;49(5):568-73. doi: 10.1097/JOM.0b013e3180577700.

DOI:10.1097/JOM.0b013e3180577700
PMID:17495699
Abstract

OBJECTIVE

The aim of this study was to examine the prevalence of subjective health complaints (SHCs) among satisfied and dissatisfied workers. The second aim was to evaluate whether any SHC differences were attributable directly to the work environment or mediated by the individual perception of the environment (satisfactory or not).

METHOD

In a cross-sectional study of 458 employees (56% women) in 5 different organizations, work environment, job satisfaction, and SHC were measured.

RESULTS

Satisfied workers reported an average of five to six subjective health complaints that correspond to the prevalence found in a Norwegian general population. Work environment explained 43% of the variance for job satisfaction and 9% of the variance in SHCs.

CONCLUSION

SHCs are common among satisfied workers. Work environment has only a limited influence on this validated health indicator.

摘要

目的

本研究旨在调查满意度高和满意度低的员工中主观健康抱怨(SHC)的患病率。第二个目的是评估是否存在任何SHC差异直接归因于工作环境,或由个人对环境的感知(是否满意)介导。

方法

在一项对5个不同组织中458名员工(56%为女性)的横断面研究中,对工作环境、工作满意度和SHC进行了测量。

结果

满意度高的员工平均报告有五到六项主观健康抱怨,这与挪威普通人群中的患病率相当。工作环境解释了工作满意度差异的43%和SHC差异的9%。

结论

SHC在满意度高的员工中很常见。工作环境对这一经过验证的健康指标的影响有限。

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