Proposed leadership standard revisions emphasize resolution of conflicts among leaders.

Proposed revisions of Joint Commission leadership standards put the focus on conflict resolution. Interdepartmental conflicts can best be resolved through collaboration. To minimize conflict within the department, engender a team atmosphere among the staff. When conflicts arise, assemble an interdisciplinary team involving all affected departments, and seek a solution together. If upper management is charged with resolving conflicts, employ your political skills to convince administration, risk management, that ED-friendly solutions are best for patient welfare. Eliminate hierarchical structure and a hostile atmosphere between physicians and nurses to reduce likelihood of personal conflicts.