de León Maria Celeste Dávila, Fuertes Fernando Chacón
Dpto. de Psicología Social, Facultad de Sociología, Universidad Complutense de Madrid, Campus de Somosaguas, 28223 Madrid.
Span J Psychol. 2007 May;10(1):115-21. doi: 10.1017/s1138741600006375.
A problem for many organizations is the low continuity of volunteers. Diverse theoretical models have been developed to explain sustained volunteerism, but most of these models have focused on the study of welfare volunteerism and not have verified whether their results could be generalized to other types of volunteerism. In this study, we propose a basic model to explain sustained volunteerism in any type of volunteerism. The aim of this study is to examine this basic model empirically in a sample of socio-assistential volunteers and in a sample of environmental volunteers. For this purpose, 290 volunteers completed a questionnaire and subsequently, two telephone follow-ups were carried out to determine whether the volunteers remained in the NGO one year later. The results show that the basic model offers an acceptable explanation of sustained volunteerism in the two types of volunteer samples studied, but it accounted for a low percentage of variance of the duration of service in both samples. Various relevant implications for the practical management of volunteerism in organizations are derived from theses findings.
许多组织面临的一个问题是志愿者的低连续性。人们已经开发出各种理论模型来解释持续志愿服务,但这些模型大多侧重于福利志愿服务的研究,并未验证其结果是否可以推广到其他类型的志愿服务。在本研究中,我们提出了一个基本模型来解释任何类型志愿服务中的持续志愿服务。本研究的目的是在社会救助志愿者样本和环境志愿者样本中对这个基本模型进行实证检验。为此,290名志愿者填写了一份问卷,随后进行了两次电话随访,以确定这些志愿者一年后是否仍留在非政府组织。结果表明,基本模型对所研究的两种类型志愿者样本中的持续志愿服务提供了可接受的解释,但它在两个样本中对服务持续时间的方差解释率较低。这些发现对组织中志愿服务的实际管理有各种相关启示。