Pezzullo John A, Tung Glenn A, Rogg Jeffrey M, Davis Lawrence M, Brody Jeffrey M, Mayo-Smith William W
Department of Diagnostic Imaging, The Warren Alpert School of Medicine, Brown University, Providence, RI, USA.
J Digit Imaging. 2008 Dec;21(4):384-9. doi: 10.1007/s10278-007-9039-2.
Continuous voice recognition dictation systems for radiology reporting provide a viable alternative to conventional transcription services with the promise of shorter report turnaround times and increased cost savings. While these benefits may be realized in academic institutions, it is unclear how voice recognition dictation impacts the private practice radiologist who is now faced with the additional task of transcription. In this article, we compare conventional transcription services with a commercially available voice recognition system with the following results: 1) Reports dictated with voice recognition took 50% longer to dictate despite being 24% shorter than those conventionally transcribed, 2) There were 5.1 errors per case, and 90% of all voice recognition dictations contained errors prior to report signoff while 10% of transcribed reports contained errors. 3). After signoff, 35% of VR reports still had errors. Additionally, cost savings using voice recognition systems in non-academic settings may not be realized. Based on average radiologist and transcription salaries, the additional time spent dictating with voice recognition costs an additional $6.10 per case or $76,250.00 yearly. The opportunity costs may be higher. Informally surveyed, all radiologists expressed dissatisfaction with voice recognition with feelings of frustration, and increased fatigue. In summary, in non-academic settings, utilizing radiologists as transcriptionists results in more error ridden radiology reports and increased costs compared with conventional transcription services.
用于放射学报告的连续语音识别听写系统为传统转录服务提供了一种可行的替代方案,有望缩短报告周转时间并增加成本节约。虽然这些好处可能在学术机构中得以实现,但尚不清楚语音识别听写对现在面临额外转录任务的私人执业放射科医生有何影响。在本文中,我们将传统转录服务与一种商用语音识别系统进行了比较,结果如下:1)尽管使用语音识别听写的报告比传统转录的报告短24%,但其听写时间长50%;2)每个病例有5.1个错误,在报告签署前,所有语音识别听写中有90%包含错误,而转录报告中有10%包含错误;3)签署后,35%的语音识别报告仍有错误。此外,在非学术环境中使用语音识别系统可能无法实现成本节约。根据放射科医生和转录员的平均薪资,使用语音识别进行听写所花费的额外时间使每个病例额外花费6.10美元,或每年76,250.00美元。机会成本可能更高。通过非正式调查,所有放射科医生都对语音识别表示不满,感到沮丧并疲劳加剧。总之,在非学术环境中,与传统转录服务相比,让放射科医生兼任转录员会导致放射学报告错误更多且成本增加。