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在线和离线语音识别技术与手写护理记录错误的评估与比较:一项干预性研究。

Evaluation and comparison of errors on nursing notes created by online and offline speech recognition technology and handwritten: an interventional study.

机构信息

Department of Health Information Sciences, Faculty of Management and Medical Information Sciences, Kerman University of Medical Sciences, Kerman, Iran.

Nursing Research Center, Kerman University of Medical Sciences, Kerman, Iran.

出版信息

BMC Med Inform Decis Mak. 2022 Apr 8;22(1):96. doi: 10.1186/s12911-022-01835-4.

Abstract

BACKGROUND

Despite the rapid expansion of electronic health records, the use of computer mouse and keyboard, challenges the data entry into these systems. Speech recognition software is one of the substitutes for the mouse and keyboard. The objective of this study was to evaluate the use of online and offline speech recognition software on spelling errors in nursing reports and to compare them with errors in handwritten reports.

METHODS

For this study, online and offline speech recognition software were selected and customized based on unrecognized terms by these softwares. Two groups of 35 nurses provided the admission notes of hospitalized patients upon their arrival using three data entry methods (using the handwritten method or two types of speech recognition software). After at least a month, they created the same reports using the other methods. The number of spelling errors in each method was determined. These errors were compared between the paper method and the two electronic methods before and after the correction of errors.

RESULTS

The lowest accuracy was related to online software with 96.4% and accuracy. On the average per report, the online method 6.76, and the offline method 4.56 generated more errors than the paper method. After correcting the errors by the participants, the number of errors in the online reports decreased by 94.75% and the number of errors in the offline reports decreased by 97.20%. The highest number of reports with errors was related to reports created by online software.

CONCLUSION

Although two software had relatively high accuracy, they created more errors than the paper method that can be lowered by optimizing and upgrading these softwares. The results showed that error correction by users significantly reduced the documentation errors caused by the software.

摘要

背景

尽管电子健康记录迅速发展,但使用鼠标和键盘仍然会给这些系统的数据录入带来挑战。语音识别软件是鼠标和键盘的替代品之一。本研究旨在评估在线和离线语音识别软件在护理报告中的拼写错误,并将其与手写报告中的错误进行比较。

方法

本研究选择了在线和离线语音识别软件,并根据这些软件无法识别的术语对其进行了定制。两组 35 名护士使用三种数据录入方法(手写方法或两种类型的语音识别软件)记录入院患者的入院记录。至少一个月后,他们使用其他方法创建了相同的报告。确定了每种方法中的拼写错误数量。在错误纠正前后,将纸方法与两种电子方法进行了比较。

结果

在线软件的准确率最低,为 96.4%。平均每份报告中,在线方法产生 6.76 个错误,离线方法产生 4.56 个错误,多于纸方法。在参与者纠正错误后,在线报告中的错误数量减少了 94.75%,离线报告中的错误数量减少了 97.20%。错误报告数量最多的是与在线软件创建的报告有关。

结论

尽管两种软件的准确率相对较高,但它们比纸质方法产生的错误更多,这些错误可以通过优化和升级这些软件来降低。结果表明,用户纠错显著降低了软件导致的文档错误。

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