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How to manage difficult patient encounters.

作者信息

Hull Sharon K, Broquet Karen

机构信息

Department of Family and Community Medicine, Southern Illinois University School of Medicine, Springfield, IL, USA.

出版信息

Fam Pract Manag. 2007 Jun;14(6):30-4.

PMID:17598632

Abstract

摘要

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How to manage difficult patient encounters.

作者信息

Hull Sharon K, Broquet Karen

机构信息

Department of Family and Community Medicine, Southern Illinois University School of Medicine, Springfield, IL, USA.

出版信息

Fam Pract Manag. 2007 Jun;14(6):30-4.

PMID:17598632

Abstract

摘要

相似文献

How to manage difficult patient encounters.

Fam Pract Manag. 2007 Jun;14(6):30-4.

Dealing with difficult patients.

J Med Pract Manage. 2009 Jul-Aug;25(1):33-6.

[Physician assistants voice their anger].

MMW Fortschr Med. 2006 Sep 28;148(39):54-5.

What?!? When patients just don't understand you.

Tex Med. 2007 Apr;103(4):20-6.

Impact of communication training on physician expression of empathy in patient encounters.

Patient Educ Couns. 2009 Apr;75(1):3-10. doi: 10.1016/j.pec.2008.09.007. Epub 2008 Dec 10.

Throwing jello: a primer on helping patients.

J Clin Ethics. 2006 Spring;17(1):3-14.

Promoting medical humanism: design and evaluation of an online curriculum.

Fam Med. 2008 Oct;40(9):617-9.

Communication tips. Feeling understood: expression of empathy during medical consultations.

Can Fam Physician. 2007 Apr;53(4):640-1.

The communication of "pure" group-based anger reduces tendencies toward intergroup conflict because it increases out-group empathy.

Pers Soc Psychol Bull. 2013 Aug;39(8):1043-52. doi: 10.1177/0146167213489140. Epub 2013 May 24.

How I manage encounters with angry patients. This five-step approach can work for you, too.

Med Econ. 2010 May 21;87(10):33, 36-7.

引用本文的文献

Using a Mediator's Toolbox: Reducing Clinical Conflict by Learning to Reconceive the "Difficult" Patient or Family.

MedEdPORTAL. 2023 Jul 14;19:11324. doi: 10.15766/mep_2374-8265.11324. eCollection 2023.

Frequency of Difficult Patient Encounters in a Japanese University Hospital and Community Hospitals: A Cross-sectional Study.

Intern Med. 2023 Feb 15;62(4):533-537. doi: 10.2169/internalmedicine.0085-22. Epub 2022 Jul 5.

Managing an Unhappy Patient.

Indian J Plast Surg. 2021 Dec 14;54(4):495-500. doi: 10.1055/s-0041-1739249. eCollection 2021 Oct.

Patient perspectives on health care provider practices leading to an axial spondyloarthritis diagnosis: an exploratory qualitative research study.

BMC Fam Pract. 2021 Dec 20;22(1):251. doi: 10.1186/s12875-021-01599-2.

Medical Education: Guidelines for Effective Teaching of Managing Challenging Patient Encounters.

Med Sci Educ. 2019 Apr 26;29(3):855-861. doi: 10.1007/s40670-019-00729-x. eCollection 2019 Sep.

Personal Experiences with Diagnostic Delay Among Axial Spondyloarthritis Patients: A Qualitative Study.

Rheumatol Ther. 2021 Jun;8(2):1015-1030. doi: 10.1007/s40744-021-00321-z. Epub 2021 May 31.

Usefulness of a short training seminar on how to handle difficult patients in simulated education.

Adv Med Educ Pract. 2019 Jul 10;10:483-491. doi: 10.2147/AMEP.S209573. eCollection 2019.

How can Doctors Improve their Communication Skills?

J Clin Diagn Res. 2015 Mar;9(3):JE01-4. doi: 10.7860/JCDR/2015/12072.5712. Epub 2015 Mar 1.

Practice of medicine: innovative perspectives on the logistics of patient care.

Gastroenterol Hepatol (N Y). 2010 Jan;6(1):29-31.