Friedman Stacey R, Reynolds Jesse, Quan Michael A, Call Stephanie, Crusto Cindy A, Kaufman Joy S
Division of Prevention and Community Research, Yale University School of Medicine, 389 Whitney Avenue, New Haven, CT 06511, USA.
Eval Program Plann. 2007 Aug;30(3):294-306. doi: 10.1016/j.evalprogplan.2007.04.001. Epub 2007 Apr 19.
This paper describes the evaluation of interagency collaboration in a network of child-serving providers as part of the evaluation of the Bridgeport Safe Start Initiative (BSSI). In line with the system of care approach, the objectives of BSSI included reducing fragmentation of efforts and delivering integrated services to families of young children exposed to or at risk of exposure to family violence. Interagency collaboration was examined via social network and focus group data collected at three time points starting at baseline. Network analysis findings suggest that over time the network structure became consistent with BSSI's vision of an ideal collaborative network structure. Focus group findings, however, present a more complex picture of the status of collaboration. This paper sheds light on approaches and challenges to measuring interagency collaboration in a service delivery system and communicating social network analysis findings to stakeholders in a way that is accessible and useful.
本文描述了作为布里奇波特安全开端倡议(BSSI)评估一部分,对儿童服务提供者网络中跨部门协作的评估。与照护系统方法一致,BSSI的目标包括减少工作的碎片化,并为遭受家庭暴力或有遭受家庭暴力风险的幼儿家庭提供综合服务。通过从基线开始的三个时间点收集的社交网络和焦点小组数据,对跨部门协作进行了考察。网络分析结果表明,随着时间的推移,网络结构与BSSI理想协作网络结构的愿景变得一致。然而,焦点小组的结果呈现出一幅关于协作现状的更为复杂的图景。本文揭示了在服务提供系统中衡量跨部门协作以及以易懂且有用的方式向利益相关者传达社交网络分析结果的方法和挑战。