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员工满意度与盗窃行为:检验氛围认知作为中介变量的作用

Employee satisfaction and theft: testing climate perceptions as a mediator.

作者信息

Kulas John T, McInnerney Joanne E, DeMuth Rachel Frautschy, Jadwinski Victoria

机构信息

Department of Psychology, St. Cloud State University, MN 56301, USA.

出版信息

J Psychol. 2007 Jul;141(4):389-402. doi: 10.3200/JRLP.141.4.389-402.

Abstract

Employee theft of both property and time is an expensive and pervasive problem for American organizations. One antecedent of theft behaviors is employee dissatisfaction, but not all dissatisfied employees engage in withdrawal or theft behaviors. The authors tested a model of theft behavior by using an organization's climate for theft as an explanatory mechanism. They found that dissatisfaction influenced employee theft behaviors through the intermediary influence of employees' individual perceptions of the organization's climate for theft. The authors encourage organizations to pay attention to such climate elements and take action to alter employee perceptions if they reflect permissive attitudes toward theft.

摘要

员工盗窃财物和时间对美国企业来说是一个代价高昂且普遍存在的问题。盗窃行为的一个先兆是员工不满,但并非所有不满的员工都会采取退缩或盗窃行为。作者通过将组织的盗窃风气作为一种解释机制,测试了一个盗窃行为模型。他们发现,不满通过员工对组织盗窃风气的个人认知这一中介影响,进而影响员工的盗窃行为。作者鼓励企业关注此类风气因素,并在这些因素反映出对盗窃持宽容态度时采取行动,改变员工的认知。

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