Department of Management, W P Carey School of Business, Arizona State University, Tempe, AZ 85287-4006, USA.
J Appl Psychol. 2010 May;95(3):517-29. doi: 10.1037/a0018867.
This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and positive service climate amplified the influence of commitment to the supervisor on organizational citizenship behavior. Implications of these results for theory and practice and directions for future research are discussed.
本研究旨在检验仆人式领导对两种群体氛围、员工态度和组织公民行为的影响。本研究样本包括 815 名员工和 123 名直接主管，结果表明，对主管的承诺、自我效能感、程序公正氛围和服务氛围在一定程度上中介了仆人式领导与组织公民行为之间的关系。跨层次交互作用的结果表明，程序公正氛围和积极的服务氛围放大了对主管的承诺对组织公民行为的影响。讨论了这些结果对理论和实践的意义以及未来研究的方向。
