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护士使用护理信息系统的体验:技术实施的早期阶段

Nurses' experiences using a nursing information system: early stage of technology implementation.

作者信息

Lee Ting-Ting

机构信息

National Taipei College of Nursing, Taipei, Taiwan.

出版信息

Comput Inform Nurs. 2007 Sep-Oct;25(5):294-300. doi: 10.1097/01.NCN.0000289166.61863.0b.

Abstract

Adoption of information technology in nursing practice has become a trend in healthcare. The impact of this technology on users has been widely studied, but little attention has been given to its influence at the beginning stage of implementation. Knowing the barriers to adopting technology could shorten this transition stage and minimize its negative influences. The purpose of this study was to explore nurses' experiences in the early stage of implementing a nursing information system. Focus groups were used to collect data at a medical center in Taiwan. The results showed that nurses had problems with the system's content design, had insufficient training, were concerned about data security, were stressed by added work, and experienced poor interdisciplinary cooperation. To smooth this beginning stage, the author recommends involving nurses early in the system design, providing sufficient training in keyboard entry skills, redesigning workflow, and improving interdisciplinary communication.

摘要

信息技术在护理实践中的应用已成为医疗保健领域的一种趋势。这项技术对用户的影响已得到广泛研究,但在实施初期其影响却很少受到关注。了解采用技术的障碍可以缩短这一过渡阶段并将其负面影响降至最低。本研究的目的是探讨护士在实施护理信息系统初期的经历。采用焦点小组在台湾的一家医疗中心收集数据。结果显示,护士们在系统内容设计方面存在问题,培训不足,担心数据安全,因工作量增加而倍感压力,并且跨学科合作不佳。为了顺利度过这一初始阶段,作者建议在系统设计早期就让护士参与进来,提供足够的键盘输入技能培训,重新设计工作流程,并改善跨学科沟通。

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