Sherman J J, Johnson P K
University of South Carolina, College of Nursing, Columbia 29208.
Qual Assur Util Rev. 1991 Winter;6(4):142-5. doi: 10.1177/0885713x9100600408.
Patient satisfaction, patient-perceived quality of life, and nurse satisfaction were compared before and after the implementation of nursing case management in a southeastern acute care hospital. Immune-compromised oncology patients were sampled as proxy for patients with AIDS. Clinical nurse specialists as case managers planned, coordinated, and facilitated patient care on the 36-bed study unit. Patient satisfaction showed a statistically significant increase 6 months after implementation of nursing case management.