Sonnex Chris
Department of GU Medicine, Addenbrooke's Hospital, Hills Road, Cambridge CB2 2QQ, UK.
Int J STD AIDS. 2008 Feb;19(2):73-6. doi: 10.1258/ijsa.2007.007223.
The interaction between patient and practitioner remains core to the provision of medical care. Physicians who display a warm, friendly and reassuring manner during their consultations are reported to be more effective in their delivery of care, with empathy, in particular, emerging as a key factor. This paper examines the concept of empathy and discusses how this may be achieved, with particular emphasis on the genitourinary medicine consultation.
患者与从业者之间的互动仍然是提供医疗服务的核心。据报道,在会诊过程中表现出热情、友好和令人安心态度的医生,在提供有同理心的医疗服务方面更有成效,同理心尤其成为一个关键因素。本文探讨了同理心的概念,并讨论了如何实现同理心,特别强调了泌尿生殖医学会诊。