Gianduzzo A, Boccalon P, Bianco I G, Guerra G, Cupelli V
Dipartimento Scienze Pediatriche, Università Cattolica S. Cuore, Roma.
G Ital Med Lav Ergon. 2007 Jul-Sep;29(3 Suppl):691-3.
We examined two different health care settings to identify if some stress and satisfaction factors are common. In both neonatological ward and psychiatric residence the relation with the patient has been perceived as gratifying but in paediatric setting it is perceived through procedures and protocols, on the opposite site, in the psychiatric setting the daily life care is perceived as a low technical degree. Formation of workers is indispensable tools to understand the "technical" aspects of the work, without promoving a remoteness from the patient.
我们研究了两种不同的医疗保健环境，以确定某些压力和满意度因素是否常见。在新生儿病房和精神病疗养院中，与患者的关系都被认为是令人满意的，但在儿科环境中，这种关系是通过程序和协议来体现的，而在精神病环境中，日常生活护理被认为技术程度较低。员工培训是理解工作“技术”方面不可或缺的工具，同时又不会导致与患者疏远。
