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瑞典一家大学医院护士工作满意度的重要影响因素。

Factors of importance for work satisfaction among nurses in a university hospital in Sweden.

作者信息

Gardulf Ann, Orton Marie-Louise, Eriksson Lars E, Undén Maria, Arnetz Bengt, Kajermo Kerstin Nilsson, Nordström Gun

机构信息

Department of Laboratory Medicine, Division of Clinical Immunology, Karolinska Institutet at Karolinska University Hospital, Stockholm, Sweden.

出版信息

Scand J Caring Sci. 2008 Jun;22(2):151-60. doi: 10.1111/j.1471-6712.2007.00504.x.

Abstract

The shortage of registered nurses in the healthcare sector is a problem in most countries. Swedish nurses tend to leave or seek new positions. However, few Swedish studies have addressed questions regarding what factors are of importance for nurses to perceive work satisfaction although satisfied nurses are linked to many positive organizational outcomes, e.g. improved quality of patient care. The aim of this study was to investigate what factors are of importance for nurses at a university hospital to perceive work satisfaction. Eight hundred and thirty-three nurses responded to the mailed Quality Work Competence questionnaire and the Huddinge University Hospital Model Questionnaire. Regression analyses identifies five factors linked to the head nurses leadership contributing to the nurses' feelings of work satisfaction: 'professional competence is made good use of', 'feeling of satisfaction with immediate superior regarding support for nursing research and development', 'opportunities for developing one's own competence for the current job', 'career opportunities in one's own profession' and 'yearly dialogue for performance appraisal with immediate superior'. The nurses also reported work-related exhaustion. Few saw opportunities for making a career as a nurse. In conclusion, the study identified specific amenable factors linked to the head nurses leadership that are of importance in creating attractive workplaces for nurses.

摘要

医疗保健部门注册护士短缺是大多数国家面临的一个问题。瑞典护士往往会离职或寻求新职位。然而,尽管满意的护士与许多积极的组织成果相关,如改善患者护理质量,但很少有瑞典研究探讨哪些因素对护士感知工作满意度至关重要。本研究的目的是调查大学医院护士感知工作满意度的重要因素。833名护士回复了邮寄的《优质工作能力问卷》和《胡丁厄大学医院模型问卷》。回归分析确定了与护士长领导力相关的五个因素,这些因素有助于护士产生工作满意度:“专业能力得到充分利用”、“对直属上级在护理研究与发展支持方面的满意度”、“提升当前工作能力的机会”、“本专业的职业发展机会”以及“与直属上级进行年度绩效评估对话”。护士们还报告了工作相关的疲惫感。很少有人看到从事护士职业的机会。总之,该研究确定了与护士长领导力相关的特定可改进因素,这些因素对于为护士创造有吸引力的工作场所至关重要。

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