Van Bogaert Peter, Clarke Sean, Vermeyen Karel, Meulemans Herman, Van de Heyning Paul
Department of Nursing, University Hospital Antwerp, Operating Room, Wilrijkstraat 10, B-2650 Edegem, Belgium.
Int J Nurs Stud. 2009 Jan;46(1):54-64. doi: 10.1016/j.ijnurstu.2008.07.009. Epub 2008 Sep 11.
To study the relationship between nurse work environment, job outcomes and nurse-assessed quality of care in the Belgian context.
Work environment characteristics are important for attracting and retaining professional nurses in hospitals. The Revised Nursing Work Index (NWI-R) was originally designed to describe the professional nurse work environment in U.S. Magnet Hospitals and subsequently has been extensively used in research internationally.
The NWI-R was translated into Dutch to measure the nurse work environment in 155 nurses across 13 units in three Belgian hospitals. Factor analysis was used to identify a set of coherent subscales. The relationship between work environments and job outcomes and nurse-assessed quality of care was investigated using logistic and linear regression analyses.
Three reliable, consistent and meaningful subscales of the NWI-R were identified: nurse-physician relations, nurse management at the unit level and hospital management and organizational support. All three subscales had significant associations with several outcome variables. Nurse-physician relations had a significant positive association with nurse job satisfaction, intention to stay the hospital, the nurse-assessed unit level quality of care and personal accomplishment. Nurse management at the unit level had a significant positive association with the nurse job satisfaction, nurse-assessed quality of care on the unit and in the hospital, and personal accomplishment. Hospital management and organizational support had a significant positive association with the nurse-assessed quality of care in the hospital and personal accomplishment. Higher ratings of nurse-physician relations and nurse management at the unit level had significant negative associations with both the Maslach Burnout Inventory emotional exhaustion and depersonalization dimensions, whereas hospital management and organizational support was inversely associated only with depersonalization scores.
A Dutch version of the NWI-R questionnaire produced comparable subscales to those found by many other researchers internationally. The resulting measures of the professional practice environment in Belgian hospitals showed expected relationships with nurse self-reports of job outcomes and perceptions of hospital quality.
在比利时的背景下研究护士工作环境、工作成果与护士评估的护理质量之间的关系。
工作环境特征对于吸引和留住医院中的专业护士很重要。修订后的护理工作指数(NWI-R)最初旨在描述美国磁石医院的专业护士工作环境,随后在国际研究中被广泛使用。
将NWI-R翻译成荷兰语,以测量比利时三家医院13个科室的155名护士的工作环境。采用因子分析来确定一组连贯的子量表。使用逻辑回归和线性回归分析研究工作环境与工作成果以及护士评估的护理质量之间的关系。
确定了NWI-R的三个可靠、一致且有意义的子量表:护士与医生的关系、科室层面的护士管理以及医院管理和组织支持。所有这三个子量表都与几个结果变量有显著关联。护士与医生的关系与护士工作满意度、留在医院的意愿、护士评估的科室层面护理质量和个人成就感呈显著正相关。科室层面的护士管理与护士工作满意度、护士评估的科室和医院护理质量以及个人成就感呈显著正相关。医院管理和组织支持与护士评估的医院护理质量和个人成就感呈显著正相关。护士与医生关系和科室层面护士管理的评分较高与马氏职业倦怠量表的情感耗竭和去个性化维度均呈显著负相关,而医院管理和组织支持仅与去个性化得分呈负相关。
NWI-R问卷的荷兰语版本产生了与国际上许多其他研究人员发现的子量表相当的结果。比利时医院专业实践环境的最终测量结果显示出与护士对工作成果的自我报告以及对医院质量的认知之间的预期关系。