Barling Julian, Dupré Kathryne E, Kelloway E Kevin
School of Business, Queen's University, Kingston, Ontario, Canada K7L 3N6.
Annu Rev Psychol. 2009;60:671-92. doi: 10.1146/annurev.psych.60.110707.163629.
Consistent with the relative recency of research on workplace aggression and the considerable media attention given to high-profile incidents, numerous myths about the nature of workplace aggression have emerged. In this review, we examine these myths from an evidence-based perspective, bringing greater clarity to our understanding of the predictors of workplace aggression. We conclude by pointing to the need for more research focusing on construct validity and prevention issues as well as for methodologies that minimize the likelihood of mono-method bias and that strengthen the ability to make causal inferences.
与职场攻击行为研究的相对新近性以及媒体对引人注目的事件的大量关注相一致,关于职场攻击行为本质的众多误解已经出现。在本综述中,我们从基于证据的角度审视这些误解,以使我们对职场攻击行为的预测因素有更清晰的理解。我们最后指出,需要开展更多关注构念效度和预防问题的研究,以及采用能够将单一方法偏差的可能性降至最低并增强因果推断能力的方法。