Healthcare Benchmarks Qual Improv. 2008 Nov;15(11):111-3.
Most of the "easy" things have been addressed; now the real work begins. Increasing patients' involvement in their own care will improve quality and safety. Collaboration among staff members is critical for necessary changes to be made.
大部分“简单”的事情已经得到解决;现在真正的工作开始了。增加患者对自身护理的参与度将提高质量和安全性。工作人员之间的协作对于做出必要的改变至关重要。