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工作环境如何影响员工留存率。

How work environment impacts retention.

作者信息

Christmas Kate

机构信息

Bernard Hodes Group, Health Care Division, New York, NY, USA.

出版信息

Nurs Econ. 2008 Sep-Oct;26(5):316-8.

Abstract

Work environment is a major aspect of the day-to-day grind that drives the retention (or turnover) of RNs. When opportunities abound, it is easy to jump ship, and when turnover begins, it is usually the best and brightest who are first to depart. Recent research reported a whopping 27.1% average voluntary turnover rate among new graduate nurses during their first year of employment. Aging of the nurse workforce may be the largest factor impacting health care work environments, as employers struggle to diminish the physical effect of lifting thousands of pounds and walking several miles during each shift. Every influence on the work environment (management, peer behavior, patient acuity, equipment availability, the physical plant) should be assessed for impact on the workforce. While we cannot hope to create paradise in each work setting, we can promote an environment that is healing both to patient and to caregiver.

摘要

工作环境是日常工作的一个主要方面,它影响着注册护士的留用(或离职)情况。当机会众多时,跳槽很容易,而当离职开始时,通常最先离开的是最优秀、最聪明的人。最近的研究报告称,新毕业护士在入职第一年的平均自愿离职率高达27.1%。护士劳动力老龄化可能是影响医疗工作环境的最大因素,因为雇主们努力减轻每班搬运数千磅重物和行走数英里带来的身体影响。应该评估对工作环境的每一个影响因素(管理、同事行为、患者病情严重程度、设备可用性、物理设施)对劳动力的影响。虽然我们不能指望在每个工作环境中都创造出天堂,但我们可以营造一个对患者和护理人员都有治愈作用的环境。

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