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职业倦怠、心理困扰与过度劳累:魁北克眼科医生的案例

Burnout, psychological distress, and overwork: the case of Quebec's ophthalmologists.

作者信息

Viviers Simon, Lachance Lise, Maranda Marie-France, Ménard Claude

机构信息

The Université Laval, Québec.

出版信息

Can J Ophthalmol. 2008 Oct;43(5):535-46. doi: 10.3129/i08-132.

Abstract

BACKGROUND

Studies have shown that physicians are subject to high stress levels that can lead to mental health problems. Ophthalmologists are facing particularly high pressures because of shortages in their number and lack of resources. This study describes the state of mental health of Quebec's ophthalmologists and identifies certain elements of their work environment and personal lives that may contribute to problems.

METHODS

This cross-sectional study uses self-report questionnaires, including validated instruments, as well as instruments created for the study. A total of 133 out of 266 Quebec's ophthalmologists participated in the study.

RESULTS

More than 35% of ophthalmologists reported high levels of burnout and psychological distress. The 5 main occupational stressors were growth in demand for services (49.2%), shortage of ophthalmologists (48.1%), amount of work to be done (45.4%), budgetary pressures (44.6%), and repeated training of new work teams (41.9%). Self-acceleration is the defensive strategy used most often to deal with work overload. Nearly half (47.4%) reported having problems reconciling work and personal life. The mean scores indicate that ophthalmologists received little recognition from administration.

INTERPRETATION

Work overload and systemic organizational deficiencies are burdening ophthalmologists in Quebec. They constantly work harder to preserve their professional ideals, but they receive little recognition from the administration. The levels of distress observed in this context point to the need for the authorities to take action to improve practice conditions. The situation is urgent because population aging has already begun to cause a sharp increase in demand, and younger physicians appear to be suffering most from work overload and burnout.

摘要

背景

研究表明,医生承受着高压力,这可能导致心理健康问题。由于眼科医生数量短缺和资源匮乏,他们面临着特别高的压力。本研究描述了魁北克眼科医生的心理健康状况,并确定了其工作环境和个人生活中可能导致问题的某些因素。

方法

这项横断面研究使用了自我报告问卷,包括经过验证的工具以及为该研究创建的工具。魁北克266名眼科医生中共有133人参与了该研究。

结果

超过35%的眼科医生报告称职业倦怠和心理困扰程度较高。5个主要的职业压力源是服务需求增长(49.2%)、眼科医生短缺(48.1%)、工作量(45.4%)、预算压力(44.6%)以及对新工作团队的反复培训(41.9%)。自我加速是最常用来应对工作过载的防御策略。近一半(47.4%)的人报告在平衡工作和个人生活方面存在问题。平均得分表明眼科医生很少得到管理层的认可。

解读

工作过载和系统性组织缺陷给魁北克的眼科医生带来了负担。他们不断努力工作以维护自己的职业理想,但很少得到管理层的认可。在这种情况下观察到的困扰程度表明当局需要采取行动改善执业条件。情况紧迫,因为人口老龄化已经开始导致需求急剧增加,而且年轻医生似乎受工作过载和职业倦怠的影响最大。

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