Chennoufi L, Ellouze F, Cherif W, Mersni M, M'rad M F
Service de psychiatrie Ibn Jazzar, hôpital Razi, Razi, Tunisie.
Encephale. 2012 Dec;38(6):480-7. doi: 10.1016/j.encep.2011.12.012. Epub 2012 Jul 11.
Burnout, or professional exhaustion syndrome, is defined as a state of emotional, mental and physical exhaustion caused by excessive and prolonged stress at work. Despite the fact that it is not a recognized disorder in the DSM-IV, burnout has been widely described among medical and paramedical staff. In Tunisia, all the studies about this syndrome have only considered populations of doctors. However, professional exhaustion syndrome is not only limited to the medical sector, but can also be seen in any profession involving a relation of help. Thus, the teaching profession seems to be concerned with this syndrome. In fact, in our clinical practice, we are increasingly confronted with teachers' suffering. The latter face increasing difficulties in their work and moreover some of them can no longer resist and thus become vulnerable to the professional exhaustion syndrome.
The aim of this study was to evaluate burnout among a population of Tunisian teachers and to examine the professional stressors associated with teachers' burnout.
Our study was a transversal study conducted over five months (from October 2009 to February 2010) and it concerned teachers working in the public high schools of Manouba (Tunisia). The participants completed a self-questionnaire dealing with professional stressors. Five types of professional stressors were identified in the literature: bad working conditions, work overload, administrative difficulties, organizational factors and difficulties with pupils and their relatives. They were also explored by the scale of the burnout: the Maslach Burnout Inventory (MBI), which is the best-studied measurement of burnout in the literature. We used the French version of the MBI adapted to educational settings. It is a scale composed of 22 items and three dimensions: emotional exhaustion (nine items), dehumanization (five items) and reduced personal accomplishment (eight items). In our study, we considered a teacher was suffering from burnout when at least two among the three dimensions of this scale were pathological.
From the total number of teachers working in public high schools of Manouba (n=876), only 398 teachers filled in our questionnaires. Hence the rate of participation was 45.4%. The mean age of those participants was 40.04 years. 52.3% of them were women (sex ratio=0.91) and the great majority was married (81.8%). The burnout syndrome was found in 21% of those teachers: Moderate professional exhaustion was found in 16.4% of cases and severe professional exhaustion was found in 4.6%. A high emotional exhaustion was found in 27.4% of cases. A percentage of 16.1 of participants had a high dehumanization and 45.5% of them were susceptible to reduced personal accomplishment. The majority of teachers (66.4%) declared being stressed at work. The professional stressors reported by the teachers were in decreasing order of rate: bad working conditions (80.3%), overload work (75.2%), administrative difficulties (70.4%), difficulties with pupils and their relatives (64.4%) and finally organizational factors (57.1%). In our study, we found a strong association between burnout syndrome among teachers and three types of professional stressors which were: bad working conditions (p=0.0017), administrative difficulties (p=0.005) and difficulties with pupils and their relatives (p=0.005). The organizational factors and the work overload were not associated with the burnout syndrome.
The job of teaching accumulates many difficulties. Some Tunisian teachers cannot tolerate this professional stress and develop a burnout. This syndrome leads to a teachers' psychological distress with the risk of an increase in absenteeism at work. So, we hope that this study will give rise to future research on stress, coping and burnout among Tunisian teachers, with theoretical aims as well as practical applications to prevent and reduce the risk of this problem.
职业倦怠,即职业疲惫综合征,被定义为因工作中过度且长期的压力所导致的情绪、精神和身体上的疲惫状态。尽管在《精神疾病诊断与统计手册第四版》(DSM-IV)中它并非一种公认的疾病,但职业倦怠在医护人员中已被广泛描述。在突尼斯,所有关于该综合征的研究仅考虑了医生群体。然而,职业疲惫综合征不仅局限于医疗领域,在任何涉及帮助关系的职业中也可能出现。因此,教师职业似乎也受到该综合征的影响。事实上,在我们的临床实践中,我们越来越多地遇到教师的痛苦。他们在工作中面临着越来越多的困难,而且其中一些人再也无法承受,从而容易患上职业疲惫综合征。
本研究旨在评估突尼斯教师群体中的职业倦怠情况,并探讨与教师职业倦怠相关的职业压力源。
我们的研究是一项为期五个月(从2009年10月至2010年2月)的横断面研究,涉及在突尼斯马努巴公立高中工作的教师。参与者完成了一份关于职业压力源问题的问卷。文献中确定了五种职业压力源:恶劣的工作条件、工作负荷过重、行政困难、组织因素以及与学生及其亲属的问题。我们还通过职业倦怠量表进行了探究:马氏职业倦怠量表(MBI),这是文献中研究最多的职业倦怠测量工具。我们使用了适用于教育环境的法语版MBI。该量表由22个项目组成,分为三个维度:情感耗竭(9个项目)、去人性化(5个项目)和个人成就感降低(8个项目)。在我们的研究中,当该量表的三个维度中至少有两个呈病态时,我们认为一名教师患有职业倦怠。
在马努巴公立高中工作的教师总数为876人,只有398名教师填写了我们的问卷。因此,参与率为45.4%。这些参与者的平均年龄为40.04岁。其中52.3%为女性(性别比 = 0.91),绝大多数已婚(81.8%)。在这些教师中,发现21%患有职业倦怠综合征:16.4%的病例为中度职业疲惫,4.6%为重度职业疲惫。27.4%的病例存在高度情感耗竭。16.1%的参与者存在高度去人性化,45.5%的参与者容易出现个人成就感降低。大多数教师(66.4%)表示在工作中感到有压力。教师报告的职业压力源按发生率从高到低依次为:恶劣的工作条件(80.3%)、工作负荷过重(75.2%)、行政困难(70.4%)、与学生及其亲属的问题(64.4%),最后是组织因素(57.1%)。在我们的研究中,我们发现教师职业倦怠综合征与三种职业压力源之间存在强烈关联,这三种压力源分别是:恶劣的工作条件(p = 0.0017)、行政困难(p = 0.005)以及与学生及其亲属的问题(p = 0.005)。组织因素和工作负荷过重与职业倦怠综合征无关。
教学工作积累了许多困难。一些突尼斯教师无法承受这种职业压力,从而产生职业倦怠。这种综合征会导致教师心理困扰,并存在工作缺勤率增加的风险。所以,我们希望这项研究能引发未来对突尼斯教师的压力、应对方式和职业倦怠的研究,既有理论目标,也有预防和降低该问题风险的实际应用。