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质量管理与患者安全:来自 102 家匈牙利医院的调查结果。

Quality management and patient safety: survey results from 102 Hungarian hospitals.

机构信息

Institute of Health Policy and Management, Erasmus University of Rotterdam, P.O. Box 1738, 3000DR Rotterdam, The Netherlands.

出版信息

Health Policy. 2009 May;90(2-3):175-80. doi: 10.1016/j.healthpol.2008.09.009. Epub 2008 Nov 11.

Abstract

OBJECTIVES

The aim of this study is to describe the development of quality management systems in Hungarian hospitals. It also aims to answer the policy question, whether a separate patient safety policy should be created additional to quality policies, on national as well as hospital level.

METHOD

In 2005, a questionnaire survey was conducted to evaluate the existing quality management systems in all Hungarian hospitals. The relationship between the level of the development of quality management systems, the certification status and the current level of patient safety activities was investigated using linear regression. Quality was measured with the quality management system development score (QMSDS), and patient safety by the number of patient safety activities.

RESULTS

102 of 134 (76%) of the hospitals have returned the questionnaire. The average hospital has 24.5 of 35 core quality activities, and 4 of 11 patient safety activities. There is a statistically significant but weak relationship between the QMSDS and the number of patient safety activities, explaining 12% of the latter's variance. Certification (International Standards Organisation (ISO) and professional standard based) is not significantly related to patient safety.

CONCLUSIONS

In our study quality by QMSDS is weakly related; however, certification is not significantly related to patient safety. We conclude that separate patient safety policies seem worthwhile to be created for the hospital sector in addition to the ongoing quality improvement efforts in Hungary.

摘要

目的

本研究旨在描述匈牙利医院质量管理系统的发展。它还旨在回答政策问题,即在国家和医院层面上,是否应该创建一个单独的患者安全政策,以补充质量政策。

方法

2005 年,对所有匈牙利医院进行了问卷调查,以评估现有的质量管理系统。使用线性回归调查了质量管理系统发展水平、认证状况以及当前患者安全活动水平之间的关系。质量用质量管理系统发展评分(QMSDS)衡量,患者安全用患者安全活动数量衡量。

结果

134 家医院中有 102 家(76%)返回了问卷。平均每家医院有 24.5 项核心质量活动和 4 项患者安全活动。QMSDS 与患者安全活动数量之间存在统计学上显著但较弱的关系,解释了后者变异的 12%。认证(国际标准化组织(ISO)和基于专业标准的认证)与患者安全没有显著关系。

结论

在我们的研究中,QMSDS 衡量的质量与患者安全之间存在弱相关;然而,认证与患者安全没有显著关系。我们的结论是,除了匈牙利正在进行的质量改进工作外,为医院部门创建单独的患者安全政策似乎是值得的。

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