Lee How, Cummings Greta G
Faculty of Nursing, University of Alberta, Edmonton, AB, Canada.
J Nurs Manag. 2008 Oct;16(7):768-83. doi: 10.1111/j.1365-2834.2008.00879.x.
The purpose of this study was to systematically review the research literature that examined the determinants of front line nurse managers' job satisfaction.
Front line managers are the vital link between senior management and clinical nurses. They influence organizational culture and outcomes for patients and staff so their job satisfaction and ultimately retention is of importance.
A review of research articles that examined the determinants of front line nurse managers' job satisfaction was conducted. These managers supervise staff nurses and have direct responsibility for the management of a nursing unit or team in any type of healthcare facility. Fourteen studies were included in the final analysis.
Evidence of significant positive relationships were found between span of control, organizational support, empowerment and the job satisfaction of front line nurse managers.
The review suggests that job satisfaction of front line managers may be improved by addressing span of control and workload, increasing organizational support from supervisors and empowering managers to participate in decision-making.
Healthcare organizations may enhance the recruitment, retention and sustainability of future nursing leadership by addressing the factors that influence job satisfaction of front line managers.
本研究旨在系统回顾探讨一线护士管理者工作满意度决定因素的研究文献。
一线管理者是高级管理层与临床护士之间的关键纽带。他们影响组织文化以及患者和员工的结局，因此他们的工作满意度以及最终的留任意愿至关重要。
对探讨一线护士管理者工作满意度决定因素的研究文章进行了回顾。这些管理者监督护士，并对任何类型医疗机构中的护理单元或团队管理负有直接责任。最终分析纳入了14项研究。
发现控制范围、组织支持、赋权与一线护士管理者的工作满意度之间存在显著正相关的证据。
该综述表明，通过解决控制范围和工作量问题、增加上级的组织支持以及赋予管理者参与决策的权力，可能会提高一线管理者的工作满意度。
医疗保健组织可通过解决影响一线管理者工作满意度的因素，来加强未来护理领导力的招聘、留任和可持续性。
