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护理人员的领导风格和工作环境对工作结果的影响模式:系统综述。

Leadership styles and outcome patterns for the nursing workforce and work environment: a systematic review.

机构信息

CLEAR Outcomes Research Program (Connecting Leadership Education & Research), University of Alberta, Edmonton, Alberta, Canada.

出版信息

Int J Nurs Stud. 2010 Mar;47(3):363-85. doi: 10.1016/j.ijnurstu.2009.08.006. Epub 2009 Sep 24.

Abstract

CONTEXT

Numerous policy and research reports call for leadership to build quality work environments, implement new models of care, and bring health and wellbeing to an exhausted and stretched nursing workforce. Rarely do they indicate how leadership should be enacted, or examine whether some forms of leadership may lead to negative outcomes. We aimed to examine the relationships between various styles of leadership and outcomes for the nursing workforce and their work environments.

METHODS

The search strategy of this multidisciplinary systematic review included 10 electronic databases. Published, quantitative studies that examined leadership behaviours and outcomes for nurses and organizations were included. Quality assessments, data extractions and analysis were completed on all included studies.

FINDINGS

34,664 titles and abstracts were screened resulting in 53 included studies. Using content analysis, 64 outcomes were grouped into five categories: staffsatisfaction with work, role and pay, staff relationships with work, staff health and wellbeing, work environment factors, and productivity and effectiveness. Distinctive patterns between relational and task focused leadership styles and their outcomes for nurses and their work environments emerged from our analysis. For example, 24 studies reported that leadership styles focused on people and relationships (transformational, resonant, supportive, and consideration) were associated with higher nurse job satisfaction, whereas 10 studies found that leadership styles focused on tasks (dissonant, instrumental and management by exception) were associated with lower nurse job satisfaction. Similar trends were found for each category of outcomes.

CONCLUSION

Our results document evidence of various forms of leadership and their differential effects on the nursing workforce and work environments. Leadership focused on task completion alone is not sufficient to achieve optimum outcomes for the nursing workforce. Efforts by organizations and individuals to encourage and develop transformational and relational leadership are needed to enhance nurse satisfaction, recruitment, retention, and healthy work environments, particularly in this current and worsening nursing shortage.

摘要

背景

许多政策和研究报告呼吁领导层营造优质的工作环境,实施新的护理模式,并为疲惫不堪的护理人员队伍带来健康和福利。很少有报告指出领导力应该如何发挥作用,或者研究某些形式的领导力是否会导致负面结果。我们旨在研究各种领导风格与护理人员及其工作环境的结果之间的关系。

方法

这项多学科系统评价的检索策略包括 10 个电子数据库。纳入了研究护士领导行为和结果以及组织的已发表的定量研究。对所有纳入的研究都进行了质量评估、数据提取和分析。

结果

筛选了 34664 篇标题和摘要,最终纳入了 53 项研究。使用内容分析,将 64 项结果分为五个类别:对工作、角色和薪酬的满意度、与工作的关系、健康和福利、工作环境因素以及生产力和效率。我们的分析显示,关系导向和任务导向的领导风格及其对护士及其工作环境的结果之间存在明显的模式。例如,24 项研究报告称,关注人际关系和员工的领导风格(变革型、共鸣型、支持型和关怀型)与护士工作满意度较高相关,而 10 项研究发现,关注任务的领导风格(不和谐型、工具型和例外管理型)与护士工作满意度较低相关。每个类别的结果都有类似的趋势。

结论

我们的研究结果证明了各种领导风格及其对护理人员队伍和工作环境的不同影响。仅仅关注任务完成的领导风格不足以实现护理人员队伍的最佳结果。组织和个人需要努力鼓励和发展变革型和关系型领导,以提高护士的满意度、招聘、留用率和健康的工作环境,特别是在当前和日益严重的护理人员短缺的情况下。

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