Clark Thomas R
American Society of Consultant Pharmacists Foundation, Alexandria, Virginia 22314-3563, USA.
Consult Pharm. 2008 Sep;23 Suppl C:19-21.
Assess performance of long-term care pharmacy providers on key services offered to nursing facilities.
Cross-sectional; nursing facility team.
Random phone survey of nursing facility team members.
485 nursing facility team members (practicing in nursing facilities, interacting with > or = 1 consultant pharmacist); 46 members excluded, unable to identify facility's pharmacy provider.
Directors of nursing, medical directors, and administrators were asked to rate long-term care pharmacy provider performance of eight commonly offered pharmacy services.
All groups evaluated pharmacy provider performance of these services using a five-point scale. Results are broken down by employer type.
Average rating for eight pharmacy services was 3.64. Top two services: "Labeling medications accurately" ranked in top 1-2 services for all groups (combined rating of 3.97) and "Provides medication administration system" ranked in top 1-3 services for all groups (combined rating of 3.95). One service, "Provides educational inservices," ranked lowest for all groups (combined rating of 3.54).
In general, when looking at the eight services in combination for all providers, all services were ranked between Good and Very Good (average score of 3.64). Therefore, while the pharmacy provider is performing above average for these services, there is room for improvement in all of these services. These results can be used as a benchmark. Detailed data results and sample surveys are available online at www.ascp.com/supplements. These surveys can be used by the pharmacy provider to solicit assessments from their own facilities on these services.
评估长期护理药房供应商在为护理机构提供的关键服务方面的表现。
横断面研究；护理机构团队。
对护理机构团队成员进行随机电话调查。
485名护理机构团队成员（在护理机构工作，与≥1名顾问药剂师有互动）；46名成员被排除，因为无法确定机构的药房供应商。
要求护理主任、医疗主任和管理人员对长期护理药房供应商在八项常见药房服务方面的表现进行评分。
所有组均使用五分制对药房供应商在这些服务方面的表现进行评估。结果按雇主类型细分。
八项药房服务的平均评分为3.64。排名前两位的服务：“准确标注药品”在所有组的前1 - 2项服务中排名（综合评分为3.97），“提供给药系统”在所有组的前1 - 3项服务中排名（综合评分为3.95）。一项服务“提供在职教育”在所有组中排名最低（综合评分为3.54）。
总体而言，综合来看所有供应商的八项服务，所有服务的排名都在良好和非常好之间（平均得分3.64）。因此，虽然药房供应商在这些服务方面的表现高于平均水平，但所有这些服务仍有改进空间。这些结果可作为一个基准。详细的数据结果和样本调查可在www.ascp.com/supplements上在线获取。药房供应商可使用这些调查从其自己的机构征求对这些服务的评估。
