Hiscock Michele, Shuldham Caroline
Nursing Development & Quality, Royal Brompton & Harefield Trust, Sydney Street, London, SW3 6NP, UK.
J Nurs Manag. 2008 Nov;16(8):900-4. doi: 10.1111/j.1365-2834.2008.00961.x.
To explore patient centred leadership at every level in an organisation and provide practical examples of how this was demonstrated in an acute tertiary NHS Trust.
There is a direct relationship between leadership and quality of care. With increasing expansion of their role nurses are in a key position to influence and lead colleagues to improve patient care.
The Leadership Qualities Framework (NHS Institute of Innovation and Improvement 2006) is used to illustrate the various qualities used by clinical leaders in examples of leadership in practice.
Leadership development with the emphasis on the patient drives improvements in service delivery and patient safety.
Patient centred leadership is demonstrated when there is support at the top of the organisation. Politically aware nurses make effective patient centred leaders. Leadership development programmes provide staff with opportunities to acquire essential skills and qualities in order to contribute to the vision of the organisation.
Managers should support staff and take risks in order to empower nurses to implement initiatives which improve patient care. A process of communication using a variety of tools can have a impact on a range of staff. Patient centred leaders are role models for tomorrow's leaders, their impact has lasting effect and wider implications within an organisation and beyond.
探讨组织各级以患者为中心的领导力，并提供在一家急性三级国民保健服务信托机构中如何体现这一点的实际例子。
领导力与护理质量之间存在直接关系。随着护士角色的不断扩展，他们处于影响和引领同事改善患者护理的关键位置。
领导力素质框架（国民保健服务创新与改进研究所，2006年）用于说明临床领导者在实际领导例子中所运用的各种素质。
以患者为重点的领导力发展推动服务提供和患者安全方面的改进。
当组织高层给予支持时，以患者为中心的领导力得以体现。具有政治意识的护士能成为有效的以患者为中心的领导者。领导力发展项目为员工提供获得基本技能和素质的机会，以便为组织的愿景做出贡献。
管理者应支持员工并承担风险，以使护士有能力实施改善患者护理的举措。使用各种工具的沟通流程会对各类员工产生影响。以患者为中心的领导者是未来领导者的榜样，他们的影响具有持久效应，并在组织内外产生更广泛的影响。
