Muller P A
J Post Anesth Nurs. 1991 Oct;6(5):361-3.
The manager's role is changing due to the changes in the environment. The major change in this role is a move from process management to ensuring outcomes. Assisting staff to achieve outcomes in a constantly changing environment may now be the major contribution of the manager. Five ideas are presented to assist the manager make a successful transition to the role of leader-manager.
由于环境的变化，管理者的角色正在发生改变。这一角色的主要变化是从流程管理转向确保成果。在不断变化的环境中协助员工实现成果，如今可能是管理者的主要贡献。本文提出了五个观点，以帮助管理者成功转型为领导型管理者。
