Camden Chantal, Swaine Bonnie, Tétreault Sylvie, Bergeron Sophie
Université de Montréal, Center of Interdisciplinary Rehabilitation Research and the Estrie Rehabilitation Center, Quebec, Canada.
Disabil Rehabil. 2009;31(16):1373-81. doi: 10.1080/09638280802532696.
To present the results of a strengths, weaknesses, opportunities and threats (SWOT) analysis used as part of a process aimed at reorganising services provided within a pediatric rehabilitation programme (PRP) in Quebec, Canada and to report the perceptions of the planning committee members regarding the usefulness of the SWOT in this process.
Thirty-six service providers working in the PRP completed a SWOT questionnaire and reported what they felt worked and what did not work in the existing model of care. Their responses were used by a planning committee over a 12-month period to assist in the development of a new service delivery model. Committee members shared their thoughts about the usefulness of the SWOT.
Current programme strengths included favourable organisational climate and interdisciplinary work whereas weaknesses included lack of psychosocial support to families and long waiting times for children. Opportunities included working with community partners, whereas fear of losing professional autonomy with the new service model was a threat. The SWOT results helped the planning committee redefine the programme goals and make decisions to improve service coordination. SWOT analysis was deemed as a very useful tool to help guide service reorganisation.
SWOT analysis appears to be an interesting evaluation tool to promote awareness among service providers regarding the current functioning of a rehabilitation programme. It fosters their active participation in the reorganisation of a new service delivery model for pediatric rehabilitation.
展示作为加拿大魁北克省儿科康复项目（PRP）服务重组过程一部分所进行的优势、劣势、机会和威胁（SWOT）分析的结果，并报告规划委员会成员对SWOT在该过程中有用性的看法。
在PRP工作的36名服务提供者完成了一份SWOT问卷，并报告了他们认为现有护理模式中有效的和无效的方面。规划委员会在12个月的时间里利用他们的回答来协助制定新的服务提供模式。委员会成员分享了他们对SWOT有用性的看法。
当前项目的优势包括良好的组织氛围和跨学科工作，而劣势包括对家庭缺乏心理社会支持以及儿童等待时间长。机会包括与社区伙伴合作，而对新服务模式失去职业自主权的担忧是一个威胁。SWOT分析结果帮助规划委员会重新定义项目目标并做出改善服务协调的决策。SWOT分析被认为是帮助指导服务重组的非常有用的工具。
SWOT分析似乎是一个有趣的评估工具，可提高服务提供者对康复项目当前运作情况的认识。它促进他们积极参与儿科康复新服务提供模式的重组。
