[Locus of control and self-concept in interpersonal conflict resolution approaches].

OBJECTIVE

The purpose of this study was to investigate the relationship between self-concept and locus of control in interpersonal conflict resolution approaches and to determine the predictors of conflict resolution approach choices.

METHOD

The study included 345 students aged between 18 and 28 years that were studying at universities in Ankara. Data were collected using the Interpersonal Conflict Resolution Approaches Scale to measure conflict resolution approaches, the Social Comparison Scale to measure self-concept, and the Internal-External Locus of Control Scale to measure locus of control.

RESULTS

It was observed that confrontation approach to interpersonal conflict was predicted by self-concept (beta = 0.396, P < 0.001) Moreover, self-concept was related to self-disclosure (beta = 0.180, P < 0.01) and emotional expression (beta = 0.196, P < 0.001) approaches. Locus of control played a role in the choice of all resolution approaches. In addition to these findings, it was observed that females used self-disclosure (beta = -0.163, P < 0.01) and emotional expression (beta = -0.219, P < 0.001), while males used approach (beta = 0.395, P < 0.001) and public behavior (beta = 0.270, P < 0.001) approaches in the resolution processes.

DISCUSSION

Self-concept and locus of control were related to the behaviors adopted in the interpersonal conflict resolution process. Individuals with a positive self-concept and an internal locus of control adopted solutions to interpersonal conflict resolution that were more effective and constructive.