Hendrich Ann, Chow Marilyn P, Goshert Wendy S
Ascension Health, 4600 Edmundson Rd, St Louis, MO 63134, USA.
J Nurs Adm. 2009 Jun;39(6):266-75. doi: 10.1097/NNA.0b013e3181a72927.
Mounting evidence describes inefficiencies in the hospital work environment that threaten the safety and sustainability of care. In response to these concerns, diverse experts convened to create a set of evidence-based recommendations for the transformation of the hospital work environment. The resulting Proclamation for Change, now endorsed by multiple health systems and professional and consumer organizations, cites patient-centered design, systemwide integrated technology, seamless workplace environments, and vendor partnerships as the cornerstones of transformational change.
越来越多的证据表明,医院工作环境存在低效问题,这威胁到医疗服务的安全性和可持续性。针对这些担忧,不同领域的专家齐聚一堂,为医院工作环境的变革制定了一套基于证据的建议。由此产生的《变革宣言》现已得到多个医疗系统以及专业和消费者组织的认可,该宣言将以患者为中心的设计、全系统集成技术、无缝工作场所环境和供应商伙伴关系视为变革的基石。