Myers M E, Gregoire M B, Spears M C
Department of Hotel, Restaurant, Institution Management and Dietetics, Kansas State University, Manhattan 66506-1404.
J Am Diet Assoc. 1991 Dec;91(12):1550-5.
The purposes of our research were two-fold: to determine perceptions of the quality of task performance and to identify dietetic personnel currently performing clinical dietetic tasks in military and civilian hospitals. Questionnaires were returned from 309 dietitians and 208 dietetic support personnel at 151 military and civilian hospitals (73% response overall). For tasks completed by support personnel, no task was rated as having optimum quality, 1 was rated as highly acceptable, 6 as acceptable, 19 as somewhat unacceptable, and 4 as unacceptable. Current performance ratings indicated that 1 task was performed solely by dietitians, 21 were completed by dietitians with assistance, 6 were completed jointly by dietitians and support personnel, 2 were completed by support personnel with supervision by dietitians, and no task was completed independently by support personnel. Tasks were grouped into four categories: basic clinical dietetics (11 tasks), intermediate and in-depth clinical dietetics (12 tasks), outpatient nutrition clinic (5 tasks), and nutrition education (community) (4 tasks). Quality scores for the US Air Force (USAF) hospitals were higher for all task categories except intermediate and in-depth clinical dietetic tasks. The quality scores of support personnel were higher than those of dietitians for all task categories. The USAF performance scores indicated significantly more involvement of support personnel. Generally, the performance scores of dietitians increased with experience; the scores of support personnel decreased with experience. Correlations between quality and performance ratings for individual tasks revealed low to moderate relationships. Our results suggest that additional delegation of tasks to dietetic support personnel may be possible without negatively affecting perceptions of the quality of task outcome.(ABSTRACT TRUNCATED AT 250 WORDS)
确定对任务执行质量的看法,并识别目前在军队和民用医院执行临床营养任务的营养人员。151家军队和民用医院的309名营养师和208名营养支持人员返回了问卷(总体回复率为73%)。对于支持人员完成的任务,没有任务被评为具有最佳质量,1项被评为高度可接受,6项被评为可接受,19项被评为有点不可接受,4项被评为不可接受。目前的绩效评级表明,1项任务仅由营养师执行,21项由营养师在协助下完成,6项由营养师和支持人员共同完成,2项由支持人员在营养师监督下完成,没有任务由支持人员独立完成。任务分为四类:基础临床营养学(11项任务)、中级和深入临床营养学(12项任务)、门诊营养诊所(5项任务)和营养教育(社区)(4项任务)。除中级和深入临床营养任务外,美国空军(USAF)医院所有任务类别的质量得分更高。所有任务类别的支持人员质量得分均高于营养师。美国空军的绩效得分表明支持人员的参与度明显更高。一般来说,营养师的绩效得分随经验增加;支持人员的得分随经验下降。个别任务的质量和绩效评级之间的相关性显示出低到中等的关系。我们的结果表明,可能可以将更多任务委托给营养支持人员,而不会对任务结果质量的看法产生负面影响。(摘要截断于250字)