Department of Public Administration, Faculty of Economic and Administrative Sciences, Gazi University, Besevler/Ankara, Turkey.
Disasters. 2010 Jan;34(1):137-54. doi: 10.1111/j.1467-7717.2009.01118.x.
This study explores the major issues facing collective response operations after destructive earthquakes. The small-n case study design employs qualitative and quantitative methods to investigate the decision-making process in a context of seismic risk to exemplify how public managers can utilise information and communication systems to ensure collaborative actions in managing an extreme event. Fifty-eight semi-structured interviews with 39 key decision-makers and researchers and content analyses of daily reports from Cumhuriyet comprise the main data sources. The study compares and contrasts the Turkish disaster management system following the Marmara and Duzce earthquakes of 1999. It addresses whether the use of information and communication technologies significantly affected its performance. The study's findings reveal that difficulties in accessing and exchanging timely and accurate disaster-relevant information inhibited coordination during the Marmara response while increased communication functions improved coordination and search-and-rescue activities during the Duzce response.
本研究探讨了破坏性地震后集体应对行动所面临的主要问题。采用小样本案例研究设计，运用定性和定量方法，研究了地震风险背景下的决策过程，以说明公共管理者如何利用信息和通信系统来确保在管理极端事件中采取协作行动。主要数据来源包括对 39 名关键决策者和研究人员的 58 次半结构化访谈，以及对 Cumhuriyet 日报的内容分析。本研究比较了 1999 年马尔马拉和杜兹塞地震后土耳其的灾害管理系统，探讨了信息和通信技术的使用是否显著影响了其性能。研究结果表明，在马尔马拉地震的应对过程中，获取和交换及时、准确的灾害相关信息存在困难，阻碍了协调工作，而在杜兹塞地震的应对过程中，通信功能的增强改善了协调和搜救活动。
