Tillotson Julie
Bournemouth Eye Unit.
Nurs Times. 2009;105(30):34-5.
This article describes how an appointment-based system was introduced at an ophthalmic A&E department, and why it was felt necessary to implement this change. The changes have prevented needless trips to the unit and patient feedback has been positive.
本文描述了眼科急症部如何引入预约制系统，以及为何认为有必要实施这一变革。这些变革避免了患者不必要地前往该科室，患者反馈良好。
