Department of Public Health and Caring Sciences, Section of Caring Sciences, Uppsala University, SE-752 37 Uppsala, Sweden.
J Nurs Manag. 2009 Nov;17(7):833-42. doi: 10.1111/j.1365-2834.2009.00968.x.
The aim of the present study was to gain an understanding of how nursing staff experienced participating in a training programme aimed at strengthening their self-esteem and empowering them, to determine whether participation benefited them in any way, and to describe their opinions about possible benefits or disadvantages.
Staff working in institutions such as nursing homes have a low status in society. A training programme was introduced to staff in a public nursing home. It focused on helping them understand factors in the work situation that influence them and on empowering them.
The study was explorative and qualitative in design.
The participants in the programme were generally satisfied with it. Their opinions about the benefits they received from the programme can be described using three themes: 'improved communication skills', 'enhanced self-esteem' and 'sees work in a different light'.
The most important finding of the present study is that it was possible to strengthen and empower staff. Staff members were generally pleased and satisfied with the content/organization of the training programme. They felt the programme had been of value to them by improving their communication skills and increasing their self-esteem.
The present result could be of value to managers and educators working in the area of nursing home care when planning education and development activities for staff. Learning to communicate better and understand the social structure at the workplace could improve staff members' self-esteem, thereby enhancing the work situation and atmosphere as well as empowering the individuals.
本研究旨在了解护理人员参与旨在增强自尊心和赋权的培训计划的体验，以确定他们是否从中受益，并描述他们对可能的益处或弊端的看法。
在养老院等机构工作的员工在社会中地位较低。为一家公立养老院的员工推出了一项培训计划。该计划侧重于帮助他们了解影响他们的工作环境中的因素，并赋予他们权力。
本研究为探索性和定性设计。
该计划的参与者普遍对其感到满意。他们对从该计划中获得的收益的看法可以用三个主题来描述：“改善沟通技巧”、“增强自尊心”和“以不同的眼光看待工作”。
本研究最重要的发现是，赋权和增强员工能力是可行的。员工对培训计划的内容/组织普遍感到高兴和满意。他们认为该计划通过提高他们的沟通技巧和增强他们的自尊心对他们有价值。
对于从事养老院护理工作的管理人员和教育工作者来说，在为员工规划教育和发展活动时，本研究结果可能具有价值。学会更好地沟通和了解工作场所的社会结构可以提高员工的自尊心，从而改善工作环境和氛围，并赋予个人权力。
