Department of Pathology, Mayo Clinic Florida, Jacksonville, 32224, USA.
Adv Anat Pathol. 2009 Nov;16(6):418-23. doi: 10.1097/PAP.0b013e3181bb6bf7.
In this article the core components of a comprehensive quality assurance and improvement plan are outlined. Quality anatomic pathology work comes with focus on accurate, timely, and complete reports. A commitment to continuous quality improvement and a systems approach with a persistent effort helps to achieve this end. Departments should have a quality assurance and improvement plan that includes a risk assessment of real and potential problems facing the laboratory. The plan should also list the individuals responsible for carrying out the program with adequate resources, a defined timetable, and annual assessment for progress and future directions. Quality assurance monitors should address regulatory requirements and be organized by laboratory division (surgical pathology, cytology, etc) as well as 5 segments (preanalytic, analytic, postanalytic phases of the test cycle, turn-around-time, and customer satisfaction). Quality assurance data can also be used to evaluate individual pathologists using multiple parameters with peer group comparison.
本文概述了全面质量保证和改进计划的核心组成部分。 病理质量工作的重点是准确、及时和完整的报告。 对持续质量改进的承诺和系统方法以及持续的努力有助于实现这一目标。 各部门应制定质量保证和改进计划,包括对实验室面临的实际和潜在问题进行风险评估。 该计划还应列出负责实施该计划的人员,并提供足够的资源、明确的时间表以及年度评估,以了解进展情况和未来方向。 质量保证监测员应满足监管要求,并按实验室科室(外科病理学、细胞学等)以及 5 个部分(检验周期的分析前、分析中和分析后阶段、周转时间和客户满意度)进行组织。 质量保证数据还可用于使用多个参数并与同行组比较来评估个体病理学家。